
November 5
REVERSE COLLEGE DAY (8-3:30 p.m.)
8-10 am: Registration for College Reps
8:30-10 am: Registration for School Counselors
9-11:30 am: College Tables
11:30 am-12:30 pm: Workshop I (Sessions A, B, or C) Click to show/hide full descriptions.
Session A: NCAA: Athletics
Session B: Selective Admissions at Community Colleges
Session C: Millenial Students: Are They Gone Yet?
Session B: Selective Admissions at Community Colleges
While the community college system is largely open admissions, there are still circumstances under which a student can be denied admission. This is mostly a case of selective admission by program related usually to health programs. If you are trying to understand how your seemingly very qualified student is denied admission to a program like nursing at a community college but accepted to a four year college, attend this session to learn more.
Presenters: Marcia Rosbury-Henne, Director of Admissions at Holyoke Community College; Lisa Williams, Assistant Director of Admissions at Mt. Wachusett Community College; Joel Brava, Associate Director of Admissions at Mass Bay Community College
Session C: Millenial Students: Are They Gone Yet?
Millenials are students whose birth year is up to 1995.. We've got a couple years still to go. While we've been talking about Millenial students for years now, what does it really mean? What do they and their parents really expect? How do Millenials really fit in to the traditional college environment? Let's talk about this and more as we explore Millenials
and their parents needs today.
Presenter:
Karen H. Schedin, Dean of Admissions, Becker College
12:30-1:45 pm: RCD Luncheon and Raffle
2:00-3:00 pm: Workshop II (Sessions
D, E, or F) Click to show/hide full descriptions.
Session D: Policy Implementation of Admissions Standards in State Colleges in Massachusetts: Collaboration, Access, Course Taking, and Policies
Session E: Financial Aid Access
Session F: Undocumented Students and Access to Higher Education
Session D: Policy Implementation of Admissions Standards in State Colleges in Massachusetts: Collaboration, Access, Course Taking, and Policies
The lack of coordination between higher education and the K-12 system has an important impact on college admission and persistence. Since 1996, a policy in effect for admission to Massachusetts state colleges requires specific high school courses and minimum GPAs. This presentation will provide the results of research that explored whether
the admissions policy improved the academic qualifications and persistence of enrolled students and whether there were reductions in minority enrollment. It will analyze effects on admissions practices, access, course taking and learning outcomes, policy development and implementation, and financing. The research recommends actions to
expand outreach and collaboration across K-16 and to improve student outcomes.
Presenter: Mary E. Dunn, Ed.D., Director of Transfer Admissions and Articulation, Salem State College
Facilitator: Anita McFarlane, Endicott College
Session E: Financial Aid Access
This session will review state, federal, institutional, outside scholarships and private funding for students seeking financial aid. Discussion will also include information on need based, as well as merit based financial aid opportunities. The filing and time lines will be presented to ensure that students and their families have the opportunity to take advantage of these various sources of assistance.
Presenter: Mary Benda, Director of Financial Aid, Salem State College
Session F: Undocumented Students and Access to Higher Education
This session will explore the crises facing approximately 60,000 undocumented students who graduate from American high schools and face major barriers attempting to attend state colleges. Participants will come to understand who undocumented students are, the financial impact of attending secondary schools vs. post secondary schools, review of instate vs. out of state tuition policies; a review of public policy debate surrounding undocumented students, and a general overview of current and future legislation regarding undocumented students.
Presenter: Walter Clark, M.S.W., J.D., Dean of Enrollment Management, Roxbury Community
3-4:30 p.m. Annual Meeting Registration
November 6
ANNUAL MEETING
7:30 am-12:30 pm & 2-4 pm: Registration
7:30 -8:15 am: First Timer’s Breakfast
7:45-8:30 am: Coffee and Danish
8:30-9:30 am: Session 1 Click to show/hide full descriptions.
A] The Transfer Landscape--A National and State Overview
B] A Second Chance Opportunity for Academic Success
C] Developing Relationships with High Schools: Utilizing the Tech Prep Program
D] Newbies Meet Oldies
E] Retention of Records: AACRAO Recommendations and Procedures in Practice
F] Mining for Competitor Data: Using IPEDS Data Tools to Make Your Life Easier
G] Forecasting Tools to Aid in Retention and Graduation
A] The Transfer Landscape--A National and State Overview
Have you ever wondered how state policies are developed and what is happening across the country? Although student transfer has typically been viewed as a mundane function in higher education, it has gained a new prominence in national and state policy circles over the past several years resulting in a growing number of reports and studies focused on this topic. This session will present highlights of the latest national research on transfer trends across the United States and the implications for higher education institutions and policy makers. We will also compare and contrast statewide policy and practice approaches which address problems associated with transfer. Today, transfer students are a hot topic in higher education and legislators, policy makers, presidents and enrollment managers realize transfer students are an important component in higher education.
Presenters: Francesca B. Purcell, Ph.D. Massachusetts Board of Higher Education; Mary E. Dunn, Ed.D., Salem State College,
Facilitator: Sandy Courchesne, Bridgewater State College
B] A Second Chance Opportunity for Academic Success
Fresh Start/Second Chance/New Start policies that afford a student the chance to return to their college after a less than stellar academic experience. Students who are placed on academic probation or who are academically dismissed can return to college. The Fresh Start option at Cape Cod Community College has allowed many students a second chance. Upon return to the college students can regain financial aid eligibility, attain academic excellence and ultimately graduate. Polices, rationale and overall experiences will be discussed.
Presenter: Susan Kline-Symington, Cape Cod Community College
Facilitator: Lisa Fedy, Cape Cod Community College
C] Developing Relationships with High Schools: Utilizing the Tech Prep Program.
This session will focus on the exciting initiatives being developed within the Tech Prep program. Learn how to create pathways linking secondary to post-secondary education through articulation agreements, career days, and other events.
Presenter: Maria Ferry, Peabody Vocational High School
Presenter: Susan Curry, North Shore Community College
Facilitator: Donald E. Dykes, United States Coast Guard Academy
D] Newbies Meet Oldies
Whether you are new to transfer, been around for a year or two, or you have been in the field for a decade or more, this session proves to be insightful and informative. Have you wondered why a particular policy exists? Here is your opportunity to ask the tough questions – anything goes!
Presenter: Debbie Suggs, University of Rhode Island; Dwight Cook, Bridgewater State College
Facilitator: Nancy Brown Wentzell, Lesley College
E] Retention of Records: AACRAO Recommendations and Procedures in Practice
We will give perspectives from two schools and their records retention policies. In addition we will discuss imaging/archiving/state regulations for the public sector and review the AACRAO guidelines for retention schedules
Presenters: Antonio Veloso, Quinebaug Valley Community College
William De Wolf, Emerson College
Facilitator: Sarah Miles, Emerson College
F] Mining for Competitor Data: Using IPEDS Data Tools to Make Your Life Easier
Whether you are in admissions, financial aid, marketing, or enrollment management, sooner or later you will need competitor data. While you can buy data from numerous vendors, this session will focus on getting data free from the IPEDS data system. Institutions provide a wealth of information to the IPEDS system. This session will show what data are available, how to access them and how to get free training. This session will include discussion of admissions data, financial aid data, and retention and graduation data.
Presenter: Michael Duggan, Suffolk University
Facilitator: Kim Rich, Quinebaug Valley Community College
G] Forecasting Tools to Aid in Retention and Graduation
The critical need exists to meet better the course needs of our students to assist them with successful graduation within six years or less. AdAstra’s Platinum software provides colleges and universities with the tools to get a true indicator from the students as to their enrollment intentions. That information couples with tools to analyze five years of historical data pertaining to course schedule and an analysis of course enrollment needs based on an interface with your enterprise system will open world of opportunities for planning that will improve retention as well as your graduation rate.
Presenters: Susan Petrosino, Central Connecticut State University
AdAstra Corporation, Overland Park, KS
Facilitator: Susan Petrosino, Central Connecticut State University
9:30-10:00 am: Coffee and Danish
9:45 - 10:45: Opening Session/Business Meeting/Awards/Coffee and Danish served
11-12 pm: Session 2 Click to show/hide full descriptions.
A] Early Awareness Programs: Preparing Students for College
B] Parents as Partners
C] From Home School to College
D] Undocumented Students from Public High Schools
E] The Registrar as Enrollment Researcher and Reporter
F] Commuter Student Connecting to the College Before Classes Commence
G] NEASC
A] Early Awareness Programs: Preparing Students for College
Students are entering college less prepared than in the past and many need to enroll in developmental courses prior to accessing college level courses. Learn how the state of Maine had attempted to address this issue with their Early Awareness Program and how this has affected enrollments in higher education.
Presenter: Susan Williams, South Portland, ME
Facilitator: Maryanne Atkinson, North Shore Community College
B] Parents as Partners
Today’s parents are involved in student’s college lives at a higher rate than ever before. College is a time of exploration and learning, for both students and their families. Northeastern University has created an office that serves as the resource for parents and family members who may need assistance in better understanding the transition and how to guide their students through these important years. Today’s parents are partners in education.
Presenter: Susan Brown, Northeastern University
Facilitator: Mary E. Dunn, Salem State College
C] From Home School to College
This presentation will review: What is home schooling? Why parents home school their children? What are the issues in College Admissions? How do home schooled students fair? Other topics include: Home school and college admissions; Admission trends; proposed admission policies for home schooled students; and an examination of various state regulations.
Presenter: Laura Cunniff, Berklee College of Music
Facilitator: Teresa Hunter, Berklee College of Music
D] Undocumented Students from Public High Schools
Speakers will debate the question: Should our public colleges and universities continue to treat undocumented students as International Students? Are these undocumented students entitled to be classified as in-state students for tuition purposes?
Presenters: Nick Figueroa, Community College of Rhode Island and J. A. Tony Carberry, Central Connecticut State University will debate this topic with a state representative from Rhode Island.
Facilitator: Lynn Kohrn, Southern Connecticut State University
E] The Registrar as Enrollment Researcher and Reporter
The presenter will demonstrate the unique role the registrar can have in reporting to interested parties about the statistics of a college’s student body. This can include reporting demographics, retention rates, graduation rates, course and major participation and international students
Presenter: Michael Hagerty, Berklee College of Music
Facilitator: Wendy Rappa, University of New Hampshire
F]Commuter Student Connecting to the College Before Classes Commence
Commuter students spend little time on campus before classes start. At one community college, student affairs and academic affairs have collaborated to offer a two-day experience in which new students meet with the college community, complete workshops, and register for classes. Presenters will outline steps for other institutions to replicate this process.
Presenter: Gregory Wist, CUNY Borough of Manhattan Community College Erwin Wong, CUNY Borough of Manhattan Community College, Marva Craig, CUNY Borough of Manhattan Community College
Facilitator: John Pestana, Stonehill College
G] NEASC
For the new or veteran admissions, enrollment or registration professional, this session will present an overview of the accreditation process and review the New England Association of Schools and Colleges, Inc., (NEASC) standards for accreditation.
Presenter: Irene Rios, Springfield College
Facilitator: Dan Shockley, Bridgewater State College
12:15-1:45: Luncheon/Keynote
Walt Stasinski, What To Do When You Start At 9am Sharp And End At 9pm DULL!
2-3 pm: Session 3 Click to show/hide full descriptions.
A] Paperless Process
B] Transitioning from High School to College...A Surprising Change for Students with Disabilities
C] Urban Recruitment Efforts
D] AACRAO--Washington Update
E] Be Prepared: Are You Ready for Disaster?
F] Document Imaging, Tracking and Workflow--A Seamless Flow of Information
G] Planning for Retirement
A] Paperless Process
How does the application review process change when the Admissions Office is paperless? Boston College now reviews applications on line and on lap tops. What changes had to be made and how has the application review process changed for admissions counselors?
Presenter : Elizabeth Borge, Boston College
Facilitator: Wendy Rappa, University of New Hampshire
B] Transitioning from High School to College…A Surprising Change for Students with Disabilities
Many students leave high school expecting the same level of services in the post secondary setting. This workshop will address the differences in the law, accommodations, student responsibilities and parental involvement. Enrollment services staff will learn their role in assuring a smooth transition for this growing population.
Presenter: Lisa Bibeau, , Salem State College College
Facilitator: Martin Grace, Rivier College
C] Urban Recruitment Efforts
Have you ever wondered how to get hundreds of urban students on your campus? What does it take, how much does it cost and are you willing to spend time recruiting urban students? Is your institution truly ready?
Presenters: Nate Bryant, Salem State College; Shawn Newton, Salem State College
Facilitator: Rick Oullette, Southern New Hampshire University
D] AACRAO--Washington Update
An overview of issues affecting higher education from the perspective of
our AACRAO representative.
Presenter: Jerry Sullivan, Executive Director, AACRAO
Facilitator: Patrick Sullivan, University of Massachusetts, Amherst
E] Be Prepared: Are You Ready for Disaster?
Disasters occur and college administrators must be prepared for them. The presenter will show how student services and academic affairs play an integral part in disaster recovery and how to prepare for the unforeseen disaster. Participants will learn effective strategies and techniques for recovery as well as suggestions on assessing a successful recovery plan.
Presenters: Marva Craig, Borough of Manhattan Community College, Gregory J. Wist, Borough of Manhattan Community College, Erwin Wong, Borough of Manhattan Community College
Facilitator: Gina Carloni, Boston University
F] Document Imaging, Tracking and Workflow – A Seamless Flow of Information
Document Imaging can mean many things from scanning documents before shredding to creating a workflow system to process documents. The Undergraduate Admissions Office from the University of Massachusetts recently implemented an online workflow process to receive, track and take action of admissions applications. This promises to be an informative and collaborative session to introduce you to the possibilities of exploring and utilizing document management systems.
Presenters: Laura Garcia, University of Massachusetts; Stephanie Chapko, University of Massachusetts
Facilitator: Megan McHenry, Bates College
G] Planning for Retirement
For those members who are quickly approaching their retirement years and for those who are still in the planning states, this session will cover a wide breadth of issues directly related to retirement. A financial planning expert will help individuals assess their current financial situation, He will discuss risk management, insurance, and protection planning as well as investment planning opportunities at various stages of our career. Details will be provided regarding tax planning and retirement planning with a look at TIAA/CREF and its opportunities and impact on our retirement.
Presenter: Matthew Carbray, Partner, Wentworth Carbray and Staunton, Farmington, CT
Facilitator: Susan Petrosino, Central Connecticut State University
3-3:30 Refreshments in Vendor area
3:30-4:30 pm: Session 4 Click to show/hide full descriptions.
A] You Don’t Need $500.000 To Make Your Viewbook
B] The Paperless Office: A First Year
C] Policy Implementation of Admissions Standards in State Colleges in Massachusetts: Collaboration, Access, Course Taking and Policies
D] Diversity Realization through Genealogy Exploration
F] FERPA Roundtable
F] Student Demographic Projections, Public Policy Questions and the Impact on Higher Education
G] Freedom of Information
A] You Don’t Need $500.000 To Make Your Viewbook
The viewbook is the cornerstone of admissions marketing, but you don’t have to pay a high cost consultant to design an award winning brochure. Jim Fowler will share his experiences designing publications for three different enrollment operations that saved the institutions thousands in design costs. Jim has shared this information at numerous regional and national conferences.
Presenter: Jim Fowler, Quinsigamond Community College
Facilitator: Susan McIntyre, Springfield College
B] The Paperless Office: A First Year
The Admissions Office went paperless at the University of New Hampshire. Learn from the Director of Admissions what the management process was like: selecting software and hardware, engaging staff, managing technical and cultural issues, developing focus groups and the after effects. All decisions were made in a coordinated effort and historical data was used. Come to learn about what happens when admissions goes high tech!
Presenter: Robert Mc Gann, University of New Hampshire
Facilitator: Roberta Noodell, Massasoit Community College
C] Policy Implementation of Admissions Standards in State Colleges in Massachusetts: Collaboration, Access, Course Taking and Policies
The lack of coordination between higher education and the K-12 system has an important impact on college admission and persistence. Since 1996, a policy in effect for admission to Massachusetts state colleges requires specific high school courses and minimum GPAs. This presentation will provide the results of research that explored whether the admissions policy improved the academic qualifications and persistence of enrolled students and whether there were reductions in minority enrollment. It will analyze effects on admissions practices, access, course taking and learning outcomes, policy development and implementation, and financing. The research recommends actions to expand outreach and collaboration across K-16 and to improve student outcomes.
Presenter: Mary E. Dunn, Salem State College
Faciliatator: Anita Mc Farlane, Endicott College
D] Diversity Realization through Genealogy Exploration
We will delve into the realm of genealogy to realize the origins of our diversity. We’ll learn about the tools available to us to research our ancestors and as we find out who they were, we will also gain knowledge of their geographic origins and social mores that are the foundation of the people we are today
Presenter: Lynn Kohrn, Southern Connecticut State University
Facilitator: Benet Phillips, Saint Anselm College
E] FERPA Rountable
As practitioners we often time must make decisions with the information and knowledge that we have. With FERPA this can be a difficult process. Join this discussion to share challenges you have faced and solutions you have developed in navigating the complex issues related to FERPA.
Presenter: TBA
Facilitator: James Williams, Southern Connecticut State University
F] Student Demographic Projections, Public Policy Questions and the Impact on Higher Education
Projections for the New England states showed a dramatic decline in the number of high school graduates, and there will be changes in the racial/ethnic mix as well. This presentation will look at trends and projections of high school graduates through 2018 by gender and race as well as the implications for enrollment planning. Current enrollment patterns by type of institution will be reviewed. In addition, the financial aid impact will also be discussed. The outlook for states that surround NE is similar and could led to enrollment challenges for college and universities in NE. Not only is the population shrinking, but the college going population is less wealthy. Many of these trends will raise public policy issues on both a regional and national level, and will also raise important issues for colleges and universities of all kinds.
Presenter: Becky Brodigan, Middlebury College
Facilitator: Linda Kean, Babson College
G] Freedom of Information
Freedom of Information… what constitutes free speech? What are our responsibilities both legally and ethically? New demands are being brought forward about student newspapers, PickaProf, and organizations demanding information under the guise of the Freedom of Information Act. What is the relationship between FERPA and FOIA and which one trumps the other? What is our responsibility to our students and faculty and how do the needs differ between public and private institutions?
Presenter: R. Thomas Clark, Academic and Student Affairs—Board of Trustees
Facilitator: Mary Ann Ericson, Saint Anselm College
4:30-6:30 pm: Social Hour (cocktails and hors d'œuvres)
November 7
ANNUAL MEETING
8-9 am: Registration
8-10:15 am: Coffee and Danish
8-8:45 am: Standing Committee Meetings: Breakfast and Planning Session
9-10 am: Session 5 Click to show/hide full descriptions.
A] On-the-Spot Admission Programs
B] Rising in the Profession from Tour Guide to Dean to Vice President
C] NCAA/NJAA
D] Diversity or Acculturation?
E] Open Forum for Registrars
F] The Registrar and IT: Building Relationships through Staffing Models
G] How to Interact with Gen-X Parents
A] On-the-Spot Admission Programs
Admitting students to college “on the spot” has become a popular trend in the admissions process. Learn the pitfalls and successes of such initiatives at two year and four year colleges and strategies on how you can begin an “on the spot” program.
Presenters: Liliana Mickle, University of Massachusetts, Boston
Jen Kirk, , North Shore Community College
Facilitator: Antonio Velosa, Quinebaug Community College
B] Rising in the Profession from Tour Guide to Dean to Vice President
Join a panel of seasoned professionals as they discuss their personal journey along the career paths and highways to Senior Admission and Enrollment Management Positions.
Presenters: Heather C. Smith, Bridgewater State College
Walter Caffey, Suffolk University
Facilitator: Lisa Barrett, North Shore Community College
C] NCAA/NJAA
Have you ever wondered about the athletic regulation? The panel will present the current NCAA/NJCAA rules, regulations, admissions, eligibility and Proposition 48.
Presenter: Richard Lendfest Westfield State College
Presenter: Tom Stewart, Director of the Bartley Center for Athletics and Recreation, Holyoke Community College
Facilitator: Laurilee A. Shennett, Great Bay Community College
D] Diversity or Acculturation?
A presentation of true diversity on college campuses and what we actually see on most of our campuses is rendered by a learned professor and followed by a group discussion led by Faculty and Student Representatives from Central Connecticut State University ConCas Program
Presenters: Moises Salinas, Central Connecticut State University
Facilitator: J. A. Carberry, Central Connecticut State University
E] Open Forum for Registrars
This is a forum for discussion of issues or current topics concerning the policies and practices in the Registrar’s Office
Presenter: Ari Kaufman, Berklee College of Music
Facilitator: William DeWolf, Emerson College
F] The Registrar and IT: Building Relationships through Staffing Models
In this day and age, we all rely on technology to do our jobs better, more efficiently and provide better service to our entire campus community. What better way to make that happen then to create a positive, integrated working relationship with your IT department? This session will present different approaches to staffing models from both an IT and Registrar’s office perspective.
Presenters: Pam Leonard, Worcester Polytechnic Institute
Keith Ingalls, Springfield College
Facilitator: John Pestana, Stonehill College
G] How to Interact with Gen-X Parents
They’re referred to in Higher Education as “Helicopter Parents”. They hover low over their children as they cross the threshold into college. Parents are their children’s friend, confidant and pursuer of justice. Changes in our society, culture and political situation have had a major impact on the student-parent relationship. We will identify contributing factors that have precipitated this transition and discuss what we can do to help both parents and students during this transition period.
Presenter: Margaret Leake, Central Connecticut State University
Facilitator: Mary Ann Ericson, Saint Anselm College
10:15-11:15 am: Session 6 Click to show/hide full descriptions.
A] Implementing New Technology
B] Intersections between Financial Aid and Your Offices
C-1] Connect Partnership – Bridging the Gap between Institutions
C-2] Connect Partnership -- Bridging the Gap between Institutions (presented by five collge consortium)
D] Bridging the Age Gap
E] A Year in the Life of a Registrar
F] Pivot Tables in Microsoft Excel
G] Act the Part – Not How You Feel
A] Implementing New Technology B] Intersections between Financial Aid and Your Offices C-1] Connect Partnership – Bridging the Gap between Institutions
This session will show how five regional colleges and universities put their heads together to streamline the transfer process across institutional lines. Each institution will share their best practices and the many benefits that transfer students receive as a result of this partnership. C-2] Connect Partnership – Bridging the Gap between Institutions (presented by five collge consortium) D] Bridging the Age Gap E] A Year in the Life of a Registrar F] Pivot Tables in Microsoft Excel G] Act the Part – Not How You Feel
How do we get information to students in a technological way without losing the human aspect and contact?
Presenters: Joseph Bellavance, Regis College, MA
Karen H. Schedin, Becker College
Facilitator: Kim Rich, Quinebaug Community College
How does the work you do in the Registrar and Admission offices affect the work done in the Financial Aid Office? This session looks as some of the federal requirements associated with schools that give out financial aid and how Registrars and Admissions Officers can identify issues before they become bigger and potential A – 133 audit findings.
Presenter: Kenneth Ferreira, Franklin Pierce University
Facilitator: Linda Kean, Babson College
Presenters: Eileen Shea, Bristol Community College; Annie Ibara, Bristol Community College;
Mary Olenick, Cape Cod Community College; Cathy Sullivan, University of Massachusetts Dartmouth; Kathy Magnusson, University of Massachusetts Dartmouth; Arlene Ford Dyment, Massasoit Community College, Canton Campus; Sandra Christoun, Bridgewater State College
Facilitator: Rosemary Kelly, Northeastern University
The Five College Consortium (Amherst, Hampshire, Mt. Holyoke, Smith and UMass) have had open cross registration for years. Learn how we moved this process from paper to an electronic format and worked through differences of institutional policy and computer systems. This session will show how registrars and programmers from our five schools worked together to develop our course request system. If your institution has cross-registration with other schools, stop by this session and learn about the possibilities.
Presenters: Representatives from the Five College Consortium
Facilitator: Rosemary Kelly, Northeastern University
The approach and needs of the dynamic prototypical college aged student and the vibrant senior citizen students vary greatly. Role playing by representatives from each of these populations will debate the traits of each other that they find challenging while the other renders a stereotypical portrayal. The audience will enter into a discussion with the focus to arrive at a win-win situation for everyone.
Presenters: Susan Petrosino, Central Connecticut State University; Tony Carberry, Central Connecticut State Univerity
Facilitator: J.A. Carberry, Central Connecticut State University
There are so many things that a Registrar does in the course of an academic year. This session will look at a typical (if there is such a thing) year in the life of the Registrar of a large state university. Learn about all the areas of responsibility that a registrar may deal with. Questions are encouraged.
Presenters: Jeff von Munkwitz-Smith,, University of Connecticut; Elizabeth Pyle, Mount Holyoke College
Facilitator: Antonio Veloso, Quinebaug Valley Community College
The presentation will detail how to simply enrollment data through pivot tables. Every day inquiries that may take university systems several minutes to compute can be available almost instantly. Almost any data that can be categorized can be used, based in Microsoft Excel.
Presenters: Jake Deehan, Suffolk University
Rebecca Matthews, Emmanuel College
Facilitator: TBA
Our office is the biggest stage we’ll ever perform on and our students are our best audience! Customer service is often about acting the part. We may be having the week from … well, you know! Life may have thrown more stress at us that we can possibly handle: the dog ate your right shoe, no hot water in the shower, it snowed overnight and your driveway was an ice-skating rink and the college didn’t close!!! Yet when you arrive safely at your office, your position requires that you put forth your best effort to act the part of the efficient and ever helpful customer service person, meeting myriad of needs of your students. Learn some tools on how to give the performance of your life!
Presenter: Thomas Delventhal, Associate Professor of Theatre, Central Connecticut State University
Facilitator: Nancy Clay, Bridgewater State College
11:30-12:30 am: Session 7 Click to show/hide full descriptions.
A] International Baccalaureate (IB)
B] Ghost Busters: Dispel the Mysteries of Transfer
C] Admissions Can’t Do It All
D] The Move to Technology: Changing the Norm, Changing the Culture
E] Oh the Places You Will Go!
F] Filemaker Pro Solutions in Higher Education
G] Documents Imaging and Records Retention
A] International Baccalaureate (IB)
Are you looking for highly motivated, intellectually talented and well prepared students? The International Baccalaureate ( IB) may be your ticket to locating a new group of outstanding students. The IB diploma is well established and recognized throughout the world, and is currently expanding offerings at high schools throughout the northeastern United States. Sturgis Charter School in Hyannis, MA is an “IB for All” school. Discover how Sturgis’ IB curriculum prepares students for the rigors of college, how to evaluate the IB diploma for advanced standing credit and why it is valued throughout many segments of higher education.
Presenters: Peter Steadman, IB Coordinator Sturgis Charter Public School
Chris Andre, Director, Sturgis Charter Public School
Facilitator: Sioux Kline Symington, Cape Cod Community College
B] Ghost Busters: Dispel the Mysteries of Transfer
Learn the top 10 transfer myths and why transfer has become so complicated. Who does evaluate credit? When do I learn how courses transfer? My friends transferred in that course, why can’t I?
Presenter: Rosemary Kelly, Northeastern University, David Rogers, Northeastern University
Facilitator: Sandy Christoun, Bridgewater State College
C] Admissions Can’t Do It All
If your admissions office is responsible for recruiting, admitting and servicing transfer students as well as providing them with an informative orientation, then you don’t want to miss this session. Find out what some institutions are doing to take transfer to the next level.
Presenter: Debbie Suggs, University of Rhode Island
Facilitator: Dwight Cook, Bridgewater State College
D] The Move to Technology: Changing the Norm, Changing the Culture
With the monumental growth of technology and its impact on our students, faculty and staff, it may be time to put the old culture to rest and bring everyone up to speed. This means changing expectations, staffing needs, processes and procedures. It doesn’t mean that personal service is a thing of the past, but it certainly is taking on a new look. This session will explore the changing culture and norms with respect to technology, its impact on how you do business and how you can cautiously get everyone on board.
Presenter: Moises F. Salinas, Ph.D. Central Connecticut State University
Facilitator: Marcia Rosbury-Henne, Holyoke Community College
E] Oh the Places You Will Go!
Please join this lively discussion that will include advice for those new to the field, those at mid-point of their career and those lucky folks who are approaching retirement as well as things you wish you knew as a Registrar. This is a session you won’t want to miss!
Presenters: Meredith Braz, Dartmouth College
Irene Checkovich, Bridgewater State College
Joe Di Maria, Community College of Rhode Island (retired)
Charles Toomajian, Williams College
Facilitator: Nikki Bronson, Bennington College
F] Filemaker Pro Solutions in Higher Education
Filemaker Pro is a powerful tool that offers many solutions to organizing and managing data. Learn how to manage block scheduling and academic dismissals using extensive processing. Identify honor society candidates using complex reporting. Prepare credit restriction notification and incomplete grade notification using complex programming. Respond to needs for ad hoc committees by synthesizing data.
Presenter: John Gagne, University of Connecticut
Facilitator: Diane Duffield, St. Anselm College
G] Documents Imaging and Records Retention General trends Presenters: Leslie Church, Document Mgt and Information Tech Specialist, Oce Business Services, Inc.
Crossing the bridge – how imaging and document management can enable Colleges and Universities make the transition from paper student records to electronic student records with minimal pain.
Why are universities more focused on document imaging?
Melissa Carlis – Assistant Director of Records, Oce BusinessServices, Inc.
Facilitator: Benet Phillips, St. Anselm College
12:30 pm: President’s Closing Remarks and Raffle