Watch Your Language: Speaking and Writing for the Office
9:00 am – 4:00 pm Wednesday, July 9, 2003 Wentworth Institute of Technology - Beatty Hall Boston, Massachusetts

THE PROGRAM
On this professional training day, each participant will attend two workshops, one in speaking and one in writing/e-mail. Each workshop will be 2 1/2 hours and require response and participation. No lectures here! The speaking workshop will consist of exercises in the fundamentals of effective speaking--use of emphasis, tone, and personal connection. In addition, speakers will use these techniques on materials specifically relevant to work in the admission and registrar offices. The goal is to help each participant become more confident for presentations and customer contact. The writing workshop will consist of review of writing strategies with applicability to e-mails. The workshop will use representative memos, reports, and e-mails from actual office work. The goal is to re-acquaint participants with good writing habits. The group will be split into two. These smaller workshops will ensure that you get personalized information from each workshop.

Order of the Program:
9:00 Registration
9:30-12:00 Session 1
12:00-1:00 Lunch
1:00-3:30 Session II
3:30 Wrap Up

THE TRAINERS
The trainers for these workshops are Dale DeLetis and Michaela "Mickey" Steimle. Dale and Mickey are long-time colleagues and thirty-year veteran teachers who have given similar workshops at Simmons College, the Colleges of the Fenway, Dartmouth College, and the Harvard Business School.

DEADLINE FOR CONFERENCE: June 25, 2003 .
RSVP to Karen Murphy. Wentworth Institute of Technology ATTN: Karen Murphy 550 Huntington Avenue Boston MA 02115 Phone: 617-989-4214 Fax: 617-989-4201 Email: murphyk@wit.edu

REGISTRATION INFORMATION TO INCLUDE: Your name, College, Title Phone, Email address, Dietary restrictions

COSTS
Program Fee - $55.00 One night’s accommodation - $35.00 Optional second night – an additional $20.00

HOUSING OPTIONS Overnight accommodations are available at Wentworth in our recently opened residence hall. The cost is $35 for the first night and $20 for an additional night. The cost includes linens for your stay. Hotel and tourist information is available at: Boston Tourism Information http://www.visitboston.org/

PAYMENT
Method of Payment - Checks should be made payable to NEACRAO. Although payment should accompany the registration, arrangements may be made to bring the payment to the event.

SUMMER WORKSHOP PHILOSOPHY
This program is designed specifically for Admissions and Registrar Office support staffs. However, since communication skills benefit everyone in a professional work environment, please share this announcement with your colleagues.

WENTWORTH INSTITUTE OF TECHNOLOGY
Wentworth Institute of Technology is located across the street from the Museum of Fine Arts and a few blocks away from Fenway Park in the Fenway area of Boston. Visit www.wit.edu for more information, including directions.